Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Very satisfied.. Clean and very nice staff, etc."
Overall Score5.0/5
N/a
Richard R. (Individual traveler, booked 1 room), from
24-Jun-2019
Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $166.50 average nightly rate.
Summary of Verified Reviews
87
Excellent
Summary of 1,269 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Excellent business hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Amenities
93/100
96 reviews
"Great buildings with nice entrance area and conference rooms."Hotel grounds are ok.
Service
93/100
302 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Good shuttle service. Housekeeping can be a problem.
Pool
92/100
14 reviews
"Great pool."
Food
91/100
176 reviews
"Great menu and an excellent experience, though the sides are mediocre."Great desserts and beef dishes. Affordable food and okay snacks.
Cleanliness
89/100
124 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."
Vibe
88/100
49 reviews
"Awesome vibe. Friendly atmosphere. Pleasant entrance area."Hotel is relatively stylish. Relatively modern hotel.Good for business people.
Bar
87/100
43 reviews
"Nice bar with tasty alcoholic drinks."
Room
87/100
259 reviews
"Orderly, spacious rooms with fairly clean bathrooms."TV's, beds and views are impressive.Furniture is alright, but rooms are poorly maintained, with inadequate A/C.
WiFi
81/100
7 reviews
"Good wifi quality."
Breakfast
80/100
83 reviews
"Reasonably priced, tasty breakfasts."
Location
80/100
103 reviews
"Great location. So-so car access and parking."Near to the city centre with good shopping options nearby.
Rated 85/100 based on reviews from families.
"Fantastic service. Great location."
Amenities
93/100
5 reviews
"Nice building."
Service
89/100
15 reviews
"Friendly service and great reception."
Cleanliness
89/100
11 reviews
"Clean rooms."
Room
83/100
19 reviews
"Rooms are spotless with comfy beds."
Location
81/100
10 reviews
"Great location."
Breakfast
77/100
11 reviews
"Reasonably priced, tasty breakfasts."
Value
74/100
6 reviews
"Best value for money. Acceptable breakfast prices."
Comfort
65/100
16 reviews
"Excellent beds, but only decently comfortable overall and somewhat noisy."
Rated 83/100 based on reviews from couples.
"Great room. Clean."
Room
80/100
5 reviews
"Great room."
Rated 86/100 based on reviews from all travelers.
"Excellent business hotel. Awesome rooms and service in a great location. Great pool. Awesome vibe."
Amenities
93/100
96 reviews
"Great buildings with nice entrance area and conference rooms."Hotel grounds are ok.
Service
93/100
294 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."
Pool
92/100
14 reviews
"Great pool."
Food
91/100
174 reviews
"Great menu and an excellent experience, though the sides are mediocre."Great desserts and beef dishes. Affordable food and okay snacks.
Cleanliness
90/100
120 reviews
"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."
Vibe
88/100
48 reviews
"Awesome vibe. Friendly atmosphere. Pleasant entrance area."Hotel is relatively stylish. Relatively modern hotel.
Bar
87/100
43 reviews
"Nice bar with tasty alcoholic drinks."
Room
87/100
253 reviews
"Large, clean rooms with a great view and decent furniture."Great beds and TVs. Nice, moderately clean bathrooms.Deficient A/C in poorly-maintained rooms.
Breakfast
81/100
76 reviews
"Reasonably priced, tasty breakfasts."
WiFi
81/100
7 reviews
"Good wifi quality."
Location
80/100
98 reviews
"Great location. So-so car access and parking."Near to the city centre with good shopping options nearby.
Rated 85/100 based on reviews from families.
"Fantastic service. Great location."
Amenities
93/100
5 reviews
"Nice building."
Service
89/100
13 reviews
"Friendly service and great reception."
Cleanliness
89/100
9 reviews
"Clean rooms."
Room
82/100
16 reviews
"Rooms are spotless with comfy beds."
Location
80/100
8 reviews
"Great location."
Breakfast
76/100
9 reviews
"Reasonably priced, tasty breakfasts."
Value
74/100
6 reviews
"Best value for money. Acceptable breakfast prices."
Comfort
64/100
13 reviews
"Excellent beds, but only decently comfortable overall and somewhat noisy."
Rated 83/100 based on reviews from couples.
"Great room. Clean."
Room
80/100
5 reviews
"Great room."
Customer Reviews of Hilton Garden Inn Troy
Value
Rooms
Cleanliness
Service
Excellent
599
Very Good
285
Average
64
Poor
34
Terrible
11
true
Recent Reviews:
johnoC5448NS
Accomodating & Convenient
Jan 16, 2020
My family and I traveled from Boston to Troy on Saturday January 4th, and stayed at the Garden Inn on Saturday, Sunday, and Monday nights respectively. I had booked a...
more »
My family and I traveled from Boston to Troy on Saturday January 4th, and stayed at the Garden Inn on Saturday, Sunday, and Monday nights respectively. I had booked a reservation and had prepaid on Expedia, but because I had done so I was unable to upgrade my room. The gentleman(Michael O'Connor) at the front desk, the evening supervisor, was friendly, attentive, and was accomodating. He saw to it that our needs were met with expedience. Generally, the hotel scored high marks in terms of location, cleanliness, convenience, and accomodations, but his efforts to not only handle our dilemma, but make us feel welcomed impressed my wife and I and we even booked an extra night. We found our place to stay when we journey to the Capital Region. Hail the Hilton Garden Inn. Take a bow Mr. O'Conner!
Stayed at this hotel during Family weekend at RPI. Great location, very close to RPI and located right on Hoosick which is full of shops and restaurants nearby. Check in...
more »
Stayed at this hotel during Family weekend at RPI. Great location, very close to RPI and located right on Hoosick which is full of shops and restaurants nearby. Check in was a breeze and the kids enjoyed the free cookies. Great service and attentive staff. Overall great experience. My son even got to enjoy the pool a little bit. This was our second time staying at this hotel and it was a pleasant stay.
Great place to stay. The staff goes above and beyond to make your stay a great experience. Nice touches, like a hot chocolate bar in the evenings with fresh cookies,...
more »
Great place to stay. The staff goes above and beyond to make your stay a great experience. Nice touches, like a hot chocolate bar in the evenings with fresh cookies, marshmallows, etc. Breakfast was delicious every morning. Michael and Julio...SO nice!
loved the breakfast and staff was friendly and informative. front desk staff knew how to answer all my questions as to when and where my shuttle would take and pick...
more »
loved the breakfast and staff was friendly and informative. front desk staff knew how to answer all my questions as to when and where my shuttle would take and pick me up to places I needed to be at morning and evenings
I was on a business trip for five days and this is the hotel my company set me up with. Check in was very easy and the staff were always...
more »
I was on a business trip for five days and this is the hotel my company set me up with. Check in was very easy and the staff were always very helpful. Breakfast in the morning was great with a chef on site to make you pretty much what ever you wanted. All and all it was a great stay.
